Contact Us

Whether you've spotted something out of date, want to suggest a casino for review, or simply have a question about how we rank gambling sites not on Gamstop, this is the place to reach us. We read every message that comes in and use reader feedback to keep our reviews accurate and useful.

What we can help with

Non Gamstop Casino covers a specific corner of the online gambling market: casinos and betting sites operating outside the UK's self-exclusion scheme. Get in touch if you want help with any of the following:

• Clarifying how a bonus offer works before you claim it, including wagering conditions and expiry dates
• Reporting a broken link, an outdated offer, or a casino that has changed ownership or licensing
• Asking why a particular site appears — or doesn't appear — in our rankings
• Suggesting a casino or betting site not on Gamstop that you think deserves a look
• General feedback on the site, our reviews, or how we present payment and game information

We're not able to intervene in disputes between you and a casino operator, process withdrawals, or verify your identity on a site's behalf — those matters sit with the operator's own support team and, where relevant, their licensing authority.

Before you write in — some quick answers

A few things come up often enough that it's worth covering them here rather than waiting for a reply.

What is GAMSTOP, and why do some sites sit outside it?

GAMSTOP is the UK's free self-exclusion service, letting players block themselves from sites licensed by the UK Gambling Commission for a set period. Casinos that fall outside UK licensing — typically holding a Curaçao or comparable offshore licence instead — aren't connected to that system, which is why they're often described as casinos not on Gamstop or sites not on Gamstop. We don't tell readers whether to use them; we simply explain how they work, what's on offer and what to check before signing up.

Are non Gamstop casinos legal to use from the UK?

Yes — there's nothing unlawful about a UK resident using an overseas-licensed casino or betting site. The distinction between these operators and UKGC-licensed ones comes down to which regulator oversees them and what protections that brings, not legality. For a fuller comparison of non Gamstop casinos versus UKGC-licensed sites, our guide to the top-rated non Gamstop casinos covers the practical differences in licensing, bonuses and payment options.

How do you rank the casinos listed on this site?

We assess factors including the size and fairness of welcome offers, the breadth of slots, table games and live-dealer options, the range of payment methods available to UK players (including Paysafe and other e-wallets where supported), and how clearly each operator states its terms. Commission arrangements with any operator never influence where it sits in our rankings — a lower-paying listing can outrank a higher-paying one if the research supports it.

Do you offer support for problem gambling?

We're a review and comparison site, not a support service. If gambling is becoming a worry, our Responsible Gambling page lists tools and resources worth knowing about, including how self-exclusion works even away from Gamstop-registered sites.

Getting in touch

Use the contact form on this page for anything covered above. Please include the name of the casino or page you're referring to where relevant — it helps us track down the issue faster. We aim to respond to genuine queries within a reasonable timeframe, though as an independent review site we don't run a 24/7 support desk.

For more on who compiles these reviews and how the site is funded, see our About Us page. Full details on how we handle your information and the terms of using this site sit on our Terms and Conditions page.

A note on age and eligibility

Non Gamstop Casino is intended for readers aged 18 and over. If you're contacting us on behalf of someone underage, or with a query about account verification at a specific casino, that request needs to go directly to the operator in question — we can point you toward general information but can't act as an intermediary for account-specific issues.